We’ve all read a great deal about “managing disruption” over the years—it was a popular term until 2020 brought the world to its knees and created an entirely new definition of disruption. With our personal and work lives completely upended, there has been a collective learning curve as the dust begins to settle and we adjust to navigate the constantly-evolving new normal.
“I’m not exactly sure what outcomes I need right now, what I need is flexibility for whatever the next normal becomes.”
- CIO, $2B technology company
These recent events have numerous implications as organisations embark on digital transformation initiatives, propelling agility and modernisation into the spotlight. In this eBook, we will explore the challenges created by these initiatives, and how to create a modernisation lifecycle to support your organisation’s ongoing transformation. But first let’s level-set what we’ve observed in the industry.
There are four common themes we’ve seen across organisations (regardless of industry, size, and geography) in terms of where they are investing their time, people, and money:
1. Digital Transformation Initiatives
There’s been an increased focus on technology spending that specifically drives business value, as opposed to just keeping the lights on.
2. Cybersecurity
Security continues to be top of mind and has become more complex with the increase of remote workers accessing sensitive date.
3. Safe and Productive Workforce
Whether onsite, remote, or a hybrid approach, it is essential to provide a safe and productive environment for employees to remain effective.
4. Expense Management
As the pandemic shifted business models for most organisations, driving down expenses and optimising costs have become paramount.
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Seven in 10 boards of directors have accelerated digital business initiatives in the wake of COVID-19 disruption, developing digital products and services to maintain and accelerate their customer engagement, and help them reach their revenue growth targets.
- Gartner Board of Directors Survey, conducted in May and June 2020
Now that we've set the stage, let's dive deeper into each section below.
